Privacy Policy

Last updated: August 24, 2025

Who we are
TideChaser operates an online‑only store. We respect your privacy and handle personal data responsibly.

Information we collect

  • Device & usage data: IP address, browser, time zone, pages/products viewed, and cookies or similar technologies.

  • Order data: Name, billing and shipping addresses, email, phone (if provided), payment details (processed by our payment partners; we do not store full card numbers), and items ordered.

  • Communications: Your email and any details you share when contacting support or subscribing to emails.

How we use data

  • To process orders, provide tracking/updates, and support you.

  • To improve site performance, prevent fraud, and analyze store activity.

  • With your consent, we will send marketing emails (you may unsubscribe anytime).

Sharing
We share data with trusted providers to run our store (e.g., Shopify for storefront/checkout, payment processors, shipping carriers/fulfillment partners, and analytics). They only receive data needed to perform their services and must protect it. We do not sell personal information.

Cookies
We use cookies for core functionality (cart, checkout) and analytics. You can control cookies in your browser, but the site may not function correctly without them.

Advertising
We may use analytics/advertising tools to show relevant products. You can adjust ad preferences with the respective platforms or opt out via industry tools. You will still see ads—just less targeted.

Your rights
Depending on your location (e.g., U.S., EU/EEA, UK), you may have rights to access, correct, delete, or restrict use of your personal data. To make a request, email support@tidechaser.online. We may need to verify identity before acting on specific requests.

Data retention & security
We keep order records as needed for service and legal obligations, and then delete or anonymize them. We use SSL encryption and reasonable safeguards, but no method is 100% secure.

Minors
Our site is not intended for children under 13. If you believe a child provided personal data, contact us to remove it.

Contact
Questions about privacy? support@tidechaser.online